People Management
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What is people management?
People management is the act of developing, organizing, and problem-solving for employees within a business. It covers a broad range of activities ranging from giving feedback to supporting employees with their workload and helping resolve employee problems.
People management skills take time to develop; no individual enters the workforce immediately understanding how to get the best out of the people around them. For this reason, it is important to train managers to develop specialist human resource management skills.
Although technical expertise is helpful in improving an employee’s skills in that specialist area, it is not enough to support employees with other needs.
What are the 5 key components of people management?
The 5 key components of people management are:
1. Communication :
Communication is key to people performance management; it helps managers understand what their team members think and feel and let them know what is expected of them.
2. Feedback:
Giving feedback is an important employee management skill; it helps employees understand how they are performing and what areas need improvement.
3. Support:
Supportive managers create an environment where employees feel valued and appreciated; this helps motivate employees and improve performance.
4. Problem-solving:
Problem-solving is a key managing people skill; it helps managers identify and resolve employee issues before they become major problems.
5. Training and development:
Training and development help employees improve their skills and knowledge, which helps the organization improve its overall performance.
Employee performance management skills are important for all managers; they help create a positive company culture and motivate employees to do their best work. As business leaders, investing in people management training will help your organization achieve its goals.
Why should companies care about people management?
There’s a common saying in business; ‘people do not leave bad jobs; they leave bad bosses’. There’s more than a grain of truth in that. The talent management in your organization directly affects your business performance.
If talent management skills are nurtured, this will result in positive company culture and happy, productive employees and lead to professional development.
On the other hand, empowering employees is left to chance; you will create a situation where having successful people managers results from luck. This can increase employee dissatisfaction and affect your organization’s success.
What are people management skills?
Some of the key skills required for people management are:
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Communication:
People managers need to be able to communicate effectively with their employees. This includes being able to give clear instructions and feedback, as well as active listening.
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Emotional intelligence:
People managers need to be aware of their own emotions, as well as the emotions of those around them. This includes being able to manage difficult conversations, as well as provide support during times of stress.
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Conflict resolution:
People managers need to be able to identify and resolve conflict within the workplace. This includes being able to mediate between employees, as well as provide support during times of conflict.
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Organizational skills:
People managers need to be able to organize and plan for the needs of their employees. This includes being able to create schedules, as well as identify and solve problems within the workplace.
People management skills are important for all businesses, regardless of size or industry. People managers play a key role in supporting employees and ensuring that they are productive and happy in their roles.
How to develop people management skills in your company?
There are a number of ways to develop leadership skills to develop a growth mindset in your company. As a great manager, you can provide training for managers and create opportunities for employees to share their experiences.
1. Provide training for managers :
One of the most effective ways to develop people management skills in your company is to provide training for managers.
This will give them the tools and knowledge they need to manage people effectively.
2. Create opportunities for employees:
To share their experiences with people management. Another way to develop people management skills in your company is to create opportunities for employees to share their experiences with people management.
This can be done through forums, blog posts, or even video testimonials.
3. Encourage managers to develop their own people management style:
Encouraging managers to develop their own people management style is another way to develop people management skills in your company.
This will allow them to tailor their approach to the specific needs of their team.
People management skills are essential for any organization that wants to be successful. By providing training for managers and creating opportunities for employees to share their experiences with people management, you can develop these skills in your company.
How can good people management improve a company’s culture?
Good people management is fundamental to strong company culture. Gallup estimates that managers account for as much as 70% of the variance in employee engagement scores. That is because of the way good managers engage employees better than poor managers. Other ways in which good people management can improve a company’s culture include:
Focusing on the value of each individual
Good people managers can identify the value of their direct reports more easily and find ways to bring out the best in them with coaching, training, and feedback.
By doing this, they contribute toward a culture where each employee feels valued and, in turn, values the other members of the organization.
Setting a positive example
Good people managers set the benchmark for best practices in their organization. Other managers can follow their example, while direct reports can observe their behavior and emulate this in the way they deal with co-workers.
Direct reports will also understand what good people management involves like for their future careers when they themselves become managers.
Breeding respect and trust
Trust and respect are fundamental to positive company culture. From senior leaders to production teams, if managers focus on each employee’s unique contribution and practice trust and respect, this becomes a fundamental aspect of the company’s culture.
Actively discouraging negative behavior
Good people management stops harassment, bullying, and discrimination before they have a chance to take hold. This, in turn, creates a culture where employees feel safe and appreciated, regardless of their differences.
Supporting employee well-being
Good people managers pay close attention to employee well-being by recognizing signs that may indicate direct reports are struggling with illness, stress, overwork, and so on.
Because good people manager knows their direct reports well, they can quickly recognize when someone is not at their best. This improves employee well-being, which in turn contributes toward a healthier, happier workplace culture.